Highlight audio video and press the select button.
Cox cable mini box troubleshooting.
Cox customer support at 1 800 961 1207 to restore service.
Check for loose connections from the wall to the mini box to make sure they are secure.
If the problem persists please contact.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is power cycle the device.
I program the new remote but for some reason i lost a my basic cable channels.
Try a different appliance like a light on the socket to see if the problem is with the home wiring setup.
Highlight fixed and press the select button.
Turn it off and unplug it wait for over a minute and plug it back in.
Press the cox menu button highlight settings and press the select button.
The mini box is hooked up how its supposed to be but a message saying sorry we ve detected an interruption in you service.
Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.
If it is reset the home s circuit breakers or replace fuses.
Press and hold the setup button on the cox remote until the power button blinks twice.
Cox cable or advanced tv problems are very similar to internet problems.
Edwin112 over 4 years ago.
To run the channel scan begin at the customer support menu.
Mini box user s manual channel scan you can run a channel scan at any time to have the mini box check to ensure all appropriate channels are being received.
I think i m going to disconnected and connect back again from the wall.
Highlight volume control and press the select button.
I will at least get my basic cable channels again.
So i connected my cox cable new mini box but as soon as i connected.
Cox cable or advanced tv problems are very similar to internet problems.
Check that a wall connected power cable is plugged into the digital box.
Press the right arrow to move the highlight to channel scan.